Free worldwide shipping over $150 | 30-day returns

      Shipping & Returns

      Shipping & Returns

      Shipping

      • Processing time: Orders ship within 1-3 business days
      • Delivery time: 5-12 business days worldwide via UPS, FedEx, DHL or EMS
      • Tracking: Tracking number provided for every order
      • Free shipping: On orders over $150
      • Customs: Import duties are the buyer's responsibility where applicable

      Packaging

      Each crystal is wrapped in multiple layers of bubble wrap, placed in a fitted box, and sealed with care. Large geodes and specimens are packed with our verified 5-step protection process.

      Returns

      • 30-day returns: Not satisfied? Return within 30 days of delivery for a full refund
      • Damage in transit: Contact us within 7 days of delivery with photos — we replace or refund immediately
      • Custom orders: Engraved or customized items are final sale unless defective

      Contact

      Questions? Email our support team — we respond within 24 hours.